Are you having trouble receiving emails from Uscreen? Don't worry, we understand how important it is to stay up-to-date with the latest updates for your membership. In this article, we'll guide you through the steps to fix your email issues so you never miss out on anything important.
Make Sure Your Email Address is up to date
On your dashboard page, on the right, top corner, click on your profile picture in the sidebar and select My Account.
Check that your email address is correct. If necessary, you can edit it.
Check your spam, trash folders, and other email filters
Sometimes emails end up in the spam or junk folder, or they get sorted away by filters:
Check your spam or junk folder to see if Uscreen emails ended up there. If so, remove Uscreen messages from your spam list.
Look at any filters you might have set up that could be redirecting your emails from @uscreen.tv or @uscreen.io
Empty your mailbox
Sometimes, the issue might simply be that your mailbox is full, preventing new messages from coming through. If this is the case, try deleting some old emails. After clearing out some space, you should start receiving Uscreen updates again.
Add Uscreen to your list of contacts
Gmail
On your computer, go to Google Contacts.
In the bottom right, click Create Contact.
Enter the email address noreply@uscreen.io
Click Save.
Yahoo
Log in to your Yahoo email inbox.
Hover over the Settings icon, then click on Settings.
Select Filters from the left menu and click on Add a filter.
Type in a name for your filter. In the "sender" drop-down menu, choose contains, then enter noreply@uscreen.io
In the "Move to folder" drop-down menu, select Inbox.
Click Save in the top bar to save your filter.
Outlook
Find an email from Uscreen in your junk inbox and right-click on it.
Select Junk E-mail from the menu.
Click Add Sender to Safe Senders List.