Your members can now view their complete video watch history from the past 12 months. This feature creates a more Netflix-style experience, making it easier for members to track their progress, revisit content they enjoyed, and stay engaged with your library.
Watch History improves member engagement and retention by:
Increasing time-on-platform through easy content rediscovery
Building viewing habits with visible progress tracking
Creating a premium experience that matches expectations from platforms like Netflix and YouTube
Supporting learning journeys for course-based and educational content
Encouraging repeat viewing for fitness and habit-based programs
ℹ️ NOTE: Watch History works seamlessly across web and mobile apps, giving your members a consistent experience on different devices. You must be using the New Website Editor to access this feature.
How Members See Their Watch History
On the website
Members can access their Watch History by:
Selecting the Watch History section from the:
Catalog Sections
Profile dropdown menu
Scrolling through previously watched videos
Tapping any video to start watching again
🔗 Learn more about Web Catalog Sections
On mobile apps
Navigate to More > Content
Select Watch History
Admin Settings
Navigate to Website
Go to the Catalog tab
Toggle Watch History
Click Save & Apply
💡 TIP: We recommend enabling the feature as it's a common and expected baseline feature that members look for, similar to Netflix and YouTube.
Important Notes
Watch history includes the last 12 months only to optimize performance
A video counts as "watched" after 10+ seconds of viewing
Only individual videos are recorded (no collections or bundles)
Free previews and trailers are not included in watch history
Members cannot clear or remove items from their watch history at this time
Available on web and mobile apps (TV app support coming later)
Release Status
Web: Available
Mobile apps: Available on version 3.31
TV apps: Planned for Q2 2026
FAQs
How is this different from Continue Watching?
How is this different from Continue Watching?
Continue Watching feature shows in-progress content that hasn't been completed. Watch History shows all previously watched videos from the past 12 months, even if they were fully completed. 🔗 Learn more about the Continue Watching Feature
Does this affect existing "watched" logic?
Does this affect existing "watched" logic?
No. Watch History uses the same logic as Continue Watching (10+ seconds). The features can be enabled or disabled independently.
Is this available on all plans?
Is this available on all plans?
Yes. Watch History is a baseline feature available to all customers on all plans.
Can admins see member watch history?
Can admins see member watch history?
Yes. Admins can see member watch history in Admin > People, or by impersonating a specific user. 🔗 Learn more about the Watch History (Admin View)
💬 We'd love to hear from you, so here's how you can submit feedback.