If you're selling a live event and want to make the recorded video available for purchase at the same time you can use a bundle to make that happen.
The short of it is this:
- Create a Live Event
- On the Pricing tab, select 'Require access' and uncheck all of the boxes (if you plan to only sell the live event + recording as a bundle; keep subscription checked if you plan to sell this as part of an existing subscription and also as a stand alone product via a bundle)
- Enable preregistration for the Live Event
- Add the Live Event to a Bundle called something like "Live Event + Recording"
- Then, after the live event concludes, add the live event recording to the "Live Event + Recording" bundle.
Since completed live events are automatically converted into a video, the only thing you need to do is publish that video and add it into the already created bundle. If you need to edit the recording, you can edit your own copy of the recording, or follow the steps outlined here to quickly publish the Uscreen recording of the live event so you can download it, then unpublish the recording.
Be careful though, anyone who has purchased the bundle with the recording will not get the recording until you publish the video and add it to the bundle, so it's best to act quick after the live event has concluded. Otherwise, follow our steps outlined here for suggestions on how to let your viewers know a recording is coming soon.
Important Note about live event recordings: Please do not delete the live event recording files - even if the duration shows a small amount, such as 10 minutes; allow 24-48 hours for transcoding in case there's a delay (usually it's uploaded faster, but exceptions can happen).
The system creates a first video file at the beginning of the live stream and it gets updated at the end of the life event. If you delete the files, they are not going to be updated.
Here's a detailed explanation of setting this up:
Navigate to live stream you want to include a recording for under Content > Live Events and click Edit. Under the Stream tab click Preregistration to enable, if there is no Preregistration button then it's already been enabled.
Navigate to Bundles and click Add New, fill out your bundle information and once you create the bundle assign the live event to it.
When customers view the live event in your catalog, they can click the Get Access Now button to preregister for the event.
On the purchase page, customers will see options for purchasing access to the live event and purchasing the bundle.
Once the live event has concluded, navigate to the video under Content > Videos and click Edit. Under the Publication tab set the video to Published. It's also a good idea to change the title so that it's clear that it's a recording.
Lastly, head back Bundles and click Edit on the Live Event + Recording bundle. Then click Assign Content and add your live event video to the bundle.
Now customers will have access to the live event recording in the My Library section.