Uscreen's Community allows you to create engaging content that fosters meaningful interactions among your members.
From text posts and polls to videos and images, you have multiple ways to spark conversations and build relationships within your platform.
Creating a Community Post
Navigate to your Community page (
/community)Add text to your post
Select a channel for your post
Optionally, add media attachments (images, videos, GIFs)
Click Post Now
to publish immediately, or use the dropdown arrow to schedule or save as a draft
💡 TIP: Schedule posts in advance to maintain consistent engagement even when you're busy.
Hyperlink Text
You can highlight any text in your post and add a hyperlink.
Highlight the text
Click the A icon in the post editor
Click on the hyperlink
icon to add your URL
Media Attachments
Images
Users can upload these supported image formats from the web or mobile apps.
jpeg/jpgpngwebpgif
📝 NOTE: Uploading large images may take a while, depending on the speed of your network. If the upload takes more than about a minute, it may time out.
Videos
You can attach videos to posts in two ways:
Catalog Videos
You can attach existing publicly available videos from your catalog
Use the 'search' function in the video attachment menu to find videos
User-Generated Videos
If enabled, users can attach their own short videos to posts
Videos longer than 60 seconds will be trimmed to the first minute
This feature is only available through mobile apps
Uploaded user videos don't count toward your account's storage quota
🔗 Learn more about User-Generated Videos
GIFs
You can also add a GIF to a post using the GIF option when creating a new post.
Polls
Polls are a powerful way to engage your community and gather valuable feedback. They allow members to vote on options you provide, creating interactive discussions.
Creating a Poll
Navigate to your Community page (
/community)Click the Poll
button in the post editorGive your poll a title
Add options for people to vote on (minimum of 2)
Toggle "Allow multiple answers" if you want members to select more than one option
Select the channel where you want to post the poll
Click Post Now
to publish immediately, or use the dropdown to schedule the post
Poll Features
Members can vote by selecting one or multiple options (if enabled)
Results are displayed in real-time
Members can comment on polls just like regular posts
Admins can see who voted for each option in Analytics > Community
🔗 Learn more about Community Analytics
📝 NOTE: Once published, poll options cannot be edited. If you need to change the options, you'll need to delete the poll and create a new one.
Poll Best Practices
Keep questions clear and concise
Limit options to 4-6 choices for better engagement
Use polls to make community decisions and show members their input matters
Follow up on poll results with actions or discussions
Editing a Community Post
Users can edit their own Community Posts at any time. Admin users can edit any post in the Community.
Navigate to your Community page (
/community)Find the post you want to edit or delete
Click the ellipsis (...) on the post that you wish to edit or delete
Make your changes
Click Save to update or Delete to remove the post
Moving Posts Between Channels
You can move a post from one channel to another after it's been published.
Navigate to your Community page (
/community)Find the post you want to move
Click the ellipsis (...) in the top-right corner of the post
Select Edit
Choose a new channel from the channel selector
Click Save
ℹ️ INFO: When moving a post, all associated likes and comments will move with it to the new channel.
Searching for Community Posts
You can utilize the search box to find specific posts in your community:
Enter keywords or phrases in the search field
The search will be performed across all community channels, regardless of which channel you're currently viewing
Search results will only display posts from channels that the user has access to
ℹ️ INFO: For members, search results will only include posts from public channels and private channels they have access to. Admin users can see posts from all channels in search results.
Community AI Assistant
The AI Assistant helps admins create engaging posts more efficiently:
Navigate to the AI Assistant section (visible only to admin users)
Configure Audience and Tone of Voice in AI Settings
Click Generate Title or compose your own, and click Generate
to create the post.
Review and edit the generated content before publishing
📝 NOTE: The AI Assistant is currently in beta. Always review and personalize AI-generated content before publishing.
FAQs
Can anyone post a poll?
Can anyone post a poll?
Yes, any member of your community can post a poll.
Can polls be edited after posting?
Can polls be edited after posting?
You can edit the poll title and description, but you cannot edit the poll options or results after publishing. If needed, you can delete the poll and create a new one.
Can I move a poll to a different channel?
Can I move a poll to a different channel?
No, polls cannot be moved between channels after they're published. You would need to create a new poll in the desired channel.
Can I pin important posts to the top of a channel?
Can I pin important posts to the top of a channel?
Yes, admin users can pin posts to keep them at the top of the feed. Click the ellipsis (...) menu on a post and select Pin to Top.
Can I format text in my posts?
Can I format text in my posts?
Yes, you can use basic formatting options like bold, italic, and hyperlinks in your posts.
Can I @mention other community members?
Can I @mention other community members?
Yes, you can @mention other members to notify them about your post or comment.