Manage My Customers

See customer data, your community, and how your customers experience Uscreen.

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28 articles in this collection
Written by Lyndsey Balfour, Matthew Wall, Adrian and 2 others

Managing Your Customers

People Overview

View user account information, activity, payments, invoices, content access

Written by Diego Quintero
Updated over a week ago

Search and Filter Customers

Written by Diego Quintero
Updated over a week ago

Manage User Details

Written by Matthew Wall
Updated over a week ago

Unregistered Users

How unregistered users are created via your mobile app

Written by Diego Quintero
Updated over a week ago

Reset a User's Password

Written by Matthew Wall
Updated over a week ago

Manually Add New Users

Invite users to your storefront manually

Written by Matthew Wall
Updated over a week ago

User Email History

Written by Matthew Wall
Updated over a week ago

User Activity Log

Written by Diego Quintero
Updated over a week ago

Manually Grant Content Access

Written by Diego Quintero
Updated over a week ago

Revoke Access to Content for Users

Written by Adrian
Updated over a week ago

Delete Spam Accounts

How to remove users created with spammy looking email addresses

Written by Adrian
Updated over a week ago

Delete a User

Written by Pat
Updated over a week ago

Export Users Report

Written by Matthew Wall
Updated over a week ago

Can I Mass Import Users?

Written by Matthew Wall
Updated over a week ago

Tracking the Source of Subscriptions with UTM Parameters

Written by Diego Quintero
Updated over a week ago

Manage Customer Billing

Forgive an Invoice

Understand how to forgive a user's invoice

Written by Diego Quintero
Updated over a week ago

How to Refund through Uscreen

Written by Diego Quintero
Updated over a week ago

Invoice Status Types

Written by Matthew Wall
Updated over a week ago

Reinstate Access After Subscription Cancelation

Written by Matthew Wall
Updated over a week ago

Change the Next Subscription Invoice Date

Written by Matthew Wall
Updated over a week ago

Cancel a User's Subscription

Written by Matthew Wall
Updated over a week ago

Collect Taxes for US-based Businesses

Written by Matthew Wall
Updated over a week ago

Collect Taxes for Canadian-based Businesses

Written by Lyndsey Balfour
Updated over a week ago

Migrating Customers from Other Platforms

What can I migrate myself?

What can I migrate on my own without the migrations team?

Written by Matthew Wall
Updated over a week ago

Customer Data Migration to Uscreen

Written by Matthew Wall
Updated over a week ago

Subscription & Coupon IDs

Written by Matthew Wall
Updated over a week ago

Vimeo OTT to Uscreen Customer Migration

Written by Lyndsey Balfour
Updated over a week ago

Video & Collection IDs

Written by Matthew Wall
Updated over a week ago