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Manage My Customers
Manage My Customers

See customer data, your community, and how your customers experience Uscreen.

Diego Quintero avatarAdrian avatarMark Weisberg avatar
By Diego and 4 others5 authors27 articles

Managing Your Customers


People Overview
Search and Filter Customers
Manage User Details
Unregistered Users
Reset a User's Password
Manually Adding New Users
User Email History
User Activity Log
Manually Grant Content Access
Revoke Access to Content for Users
Removing Fake & Spam Accounts
Delete an End-User
Export Users Report
Tracking the Source of Subscriptions with UTM Parameters

Manage Customer Billing


Forgive an Invoice
How to Refund through Uscreen
Invoice Status Types
Reinstate Access After Subscription Cancelation
Change the Next Subscription Invoice Date
Cancel a User's Subscription
Collect Taxes for US-based Businesses
Collect Taxes for Canadian-based Businesses

Migrating Customers from Other Platforms


What can I migrate myself?
Customer Data Migration to Uscreen
Subscription & Coupon IDs
Vimeo OTT to Uscreen Customer Migration
Video & Collection IDs
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