Manage My Customers

See customer data, your community, and how your customers experience Uscreen.

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26 articles in this collection
Written by Lyndsey Balfour, Matthew Wall, Adrian and 2 others

Managing Your Customers

People Overview

View user account information, activity, payments, invoices, content access

Written by Rute Moreira
Updated over a week ago

Search and Filter Customers

Written by Rute Moreira
Updated over a week ago

Customer Email and Password Update

Written by Matthew Wall
Updated over a week ago

Reset a Customer's Password

Written by Matthew Wall
Updated over a week ago

Edit Customer Details

Written by Matthew Wall
Updated over a week ago

Manually Add New Customers

Invite users to your storefront manually.

Written by Matthew Wall
Updated over a week ago

Customer Email History

Written by Matthew Wall
Updated over a week ago

Customer Activity Log

Written by Matthew Wall
Updated over a week ago

Manually Grant Content Access

Written by Matthew Wall
Updated over a week ago

Revoke Access to Content for End Users

Remove access to content

Written by Adrian
Updated over a week ago

Delete Spam Accounts

How to remove users created with spammy looking email addresses.

Written by Adrian
Updated over a week ago

Delete a Customer

Written by Matthew Wall
Updated over a week ago

Export Customers to CSV

Written by Matthew Wall
Updated over a week ago

Tracking the Source of Subscriptions with UTM Parameters

Written by Diego Quintero
Updated over a week ago

Manage Customer Billing

Forgive an Invoice

Understand how to forgive a user's invoice

Written by Rute Moreira
Updated this week

How to Refund through Uscreen

Written by Rute Moreira
Updated over a week ago

Invoice Status Types

Written by Matthew Wall
Updated over a week ago

View a Customer's Invoice

Written by Matthew Wall
Updated over a week ago

Reinstate Access After Subscription Cancellation

Written by Matthew Wall
Updated over a week ago

Change Next Subscription Invoice Date

Written by Matthew Wall
Updated over a week ago

Cancel a Customer's Subscription

Written by Matthew Wall
Updated over a week ago

Migrating Customers from Other Platforms

What can I migrate myself?

What can I migrate on my own without the migrations team?

Written by Matthew Wall
Updated over a week ago

Customer Data Migration to Uscreen

Written by Matthew Wall
Updated over a week ago

Subscription & Coupon IDs

Written by Matthew Wall
Updated over a week ago

Vimeo OTT to Uscreen Customer Migration

Written by Lyndsey Balfour
Updated over a week ago

Video & Collection IDs

Written by Matthew Wall
Updated over a week ago