Manage My Customers

See customer data, your community, and how your customers experience Uscreen.

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40 articles in this collection
Written by Lyndsey Balfour, Matthew Wall, Adrian and 1 other

Managing Your Customers

Delete Spam Accounts

How to remove users created with spammy looking email addresses.

Written by Adrian
Updated over a week ago

Manually Add New Customers

Written by Matthew Wall
Updated over a week ago

Search and Filter Customers

Written by Matthew Wall
Updated over a week ago

Edit Customer Details

Written by Matthew Wall
Updated over a week ago

Reset a Customer's Password

Written by Matthew Wall
Updated over a week ago

Delete a Customer

Written by Matthew Wall
Updated over a week ago

Customer Email and Password Update

Written by Matthew Wall
Updated over a week ago

Customer Password Reset

Written by Matthew Wall
Updated over a week ago

Export Customers to CSV

Written by Matthew Wall
Updated over a week ago

Tracking the Source of Subscriptions with UTM Parameters

Written by Diego Quintero
Updated over a week ago

Customer Email History

Written by Matthew Wall
Updated over a week ago

Customer Activity Log

Written by Matthew Wall
Updated over a week ago

Manually Grant Content Access

Written by Matthew Wall
Updated over a week ago

Manage Customer Billing

Initiating a Refund

Written by Matthew Wall
Updated over a week ago

Invoice Status Types

Written by Matthew Wall
Updated over a week ago

Customer Billing Information Update

Written by Matthew Wall
Updated over a week ago

Reinstate Access After Subscription Cancellation

Written by Matthew Wall
Updated over a week ago

Customer Subscription Cancellation Process

Written by Matthew Wall
Updated over a week ago

Change Next Subscription Invoice Date

Written by Matthew Wall
Updated over a week ago

Cancel a Customer's Subscription

Written by Matthew Wall
Updated over a week ago

View a Customer's Invoice

Written by Matthew Wall
Updated over a week ago

End-user Experience

End-Users: On Hold Screen

Written by Matthew Wall
Updated over a week ago

End User Experience - Favorites

Written by Matthew Wall
Updated over a week ago

End User Experience - Upload Avatar

Written by Matthew Wall
Updated over a week ago

Revoke Access to Content for End Users

Remove access to content

Written by Adrian
Updated over a week ago

How Customers Change Video Quality

Written by Matthew Wall
Updated over a week ago

End User Experience - Home and Catalog

Written by Matthew Wall
Updated over a week ago

End User Experience - Video Speed

Written by Matthew Wall
Updated over a week ago

End User Experience - Subscription Renewal

Written by Matthew Wall
Updated over a week ago

End User Experience - Remove Payment Details

Written by Matthew Wall
Updated over a week ago

End User Experience - Unsubscribe from Emails

Written by Matthew Wall
Updated over a week ago

End User Experience - Autoplay

Written by Matthew Wall
Updated over a week ago

End User Experience - Checkout

Written by Matthew Wall
Updated over a week ago

End User Experience - Email Validation

Written by Matthew Wall
Updated over a week ago

Migrating Customers from Other Platforms

What can I migrate myself?

What can I migrate on my own without the migrations team?

Written by Matthew Wall
Updated over a week ago

Customer Data Migration to Uscreen

Written by Matthew Wall
Updated over a week ago

Subscription & Coupon IDs

Written by Matthew Wall
Updated over a week ago

Vimeo OTT to Uscreen Customer Migration

Written by Lyndsey Balfour
Updated this week

Data Migration from Braintree to Stripe

Written by Matthew Wall
Updated over a week ago

Video & Collection IDs

Written by Matthew Wall
Updated over a week ago