Manage My Customers

See customer data, your community, and how your customers experience Uscreen.

38 articles in this collection
Written by Matthew Wall and Diego Quintero

Managing Your Customers

Manually Add New Customers

Written by Matthew Wall
Updated over a week ago

Search and Filter Customers

Written by Matthew Wall
Updated over a week ago

Edit Customer Details

Written by Matthew Wall
Updated over a week ago

Reset a Customer's Password

Written by Matthew Wall
Updated over a week ago

Delete a Customer

Written by Matthew Wall
Updated over a week ago

Customer Email and Password Update

Written by Matthew Wall
Updated over a week ago

Customer Password Reset

Written by Matthew Wall
Updated over a week ago

Export Customers to CSV

Written by Matthew Wall
Updated over a week ago

Tracking the Source of Subscriptions with UTM Parameters

Written by Diego Quintero
Updated over a week ago

Customer Email History

Written by Matthew Wall
Updated over a week ago

Customer Activity Log

Written by Matthew Wall
Updated over a week ago

Manually Grant Content Access

Written by Matthew Wall
Updated over a week ago

Manage Customer Billing

Initiating a Refund

Written by Matthew Wall
Updated over a week ago

Invoice Status Types

Written by Matthew Wall
Updated over a week ago

Customer Billing Information Update

Written by Matthew Wall
Updated over a week ago

Reinstate Access After Subscription Cancellation

Written by Matthew Wall
Updated over a week ago

Customer Subscription Cancellation Process

Written by Matthew Wall
Updated over a week ago

Change Next Subscription Invoice Date

Written by Matthew Wall
Updated over a week ago

Cancel a Customer's Subscription

Written by Matthew Wall
Updated this week

View a Customer's Invoice

Written by Matthew Wall
Updated over a week ago

End-user Experience

End-Users: On Hold Screen

Written by Matthew Wall
Updated over a week ago

End User Experience - Favorites

Written by Matthew Wall
Updated over a week ago

End User Experience - Upload Avatar

Written by Matthew Wall
Updated over a week ago

How Customers Change Video Quality

Written by Matthew Wall
Updated over a week ago

End User Experience - Home and Catalog

Written by Matthew Wall
Updated over a week ago

End User Experience - Video Speed

Written by Matthew Wall
Updated over a week ago

End User Experience - Subscription Renewal

Written by Matthew Wall
Updated over a week ago

End User Experience - Remove Payment Details

Written by Matthew Wall
Updated over a week ago

End User Experience - Unsubscribe from Emails

Written by Matthew Wall
Updated over a week ago

End User Experience - Autoplay

Written by Matthew Wall
Updated over a week ago

End User Experience - Checkout

Written by Matthew Wall
Updated over a week ago

End User Experience - Email Validation

Written by Matthew Wall
Updated over a week ago

Migrating Customers from Other Platforms

What can I migrate myself?

What can I migrate on my own without the migrations team?

Written by Matthew Wall
Updated this week

Customer Data Migration to Uscreen

Written by Matthew Wall
Updated over a week ago

Subscription & Coupon IDs

Written by Matthew Wall
Updated over a week ago

Vimeo OTT to Uscreen Migration

Written by Matthew Wall
Updated over a week ago

Data Migration from Braintree to Stripe

Written by Matthew Wall
Updated over a week ago

Video & Collection IDs

Written by Matthew Wall
Updated over a week ago