Customer Support for Apps

How to better support your customers within the Apps

Updated over a week ago

Customer Support Email

All App platforms require a customer support email. This email is embedded within the Mobile App for customers to use. We suggest having a dedicated email where customers can reach you for any support they may need. (ex. or

If you would like to change your Customer Support Email please request and update within your Uscreen Dashboard with the new email address. You can request an update from the Mobile & TV apps section of the admin area.

URLs for the customer support page

All Apps require a customer support contact page. This page can be simple with just a contact email for customers to contact or you can provide a Google Forms Sheet which can easily be filled out as below.

An example of a contact page:

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