Customer Support Email
All App platforms require a customer support email. This email is embedded within the Mobile App for customers to use. We suggest having a dedicated email where customers can reach you for any support they may need. (ex. support@companyname.com or contact@companyname.com)
If you would like to change your Customer Support Email please request and update within your Uscreen Dashboard with the new email address. You can request an update from the Mobile & TV apps section of the admin area.
URLs for the customer support page
All Apps require a customer support contact page. This page can be simple with just a contact email for customers to contact or you can provide a Google Forms Sheet which can easily be filled out as below.
An example of a contact page:
